Receive alerts from your local agencies
...or text your ZIP CODE to 888777 for mobile alerts

Full Notification

Newport Beach Police Department
Thursday November 10th, 2016 :: 04:05 p.m. PST
Community

SCAM Awareness Advisory

Scammers continue to be creative and attempt to catch unsuspecting residents off guard, which is what one aggressive scammer did today under the guise of a senior home repair program.  The aggressive scammer called the victim, said that her name was Lisa, and claimed to be calling on behalf of the City of Newport Beach Senior’s Assistance Program.  She explained that the program offers seniors help with their home repairs if they qualify for the assistance.  Luckily, the savvy resident realized that the caller was trying to pressure her into providing personal information and she ended the call.

While the City of Newport Beach does have a SHARP program which is similar to the one described by the scammer, the city would never make cold calls or try to force someone into signing up.  If you receive a call similar to the one scam above, just hang up.  If you are unsure if the caller is representing the City’s legitimate program, you can call OASIS at 644-3244 and ask for Celeste Jardine-Haug.  Celeste will be able to research and verify whether or not the call was from the SHARP program.

Here are general tips to help you avoid the various scams:

  • For calls from alleged utility companies or government agencies: Do not give out any personal information until you have verified the identity of the caller.  Ask the caller for their name, department, and business phone number.  Confirm that information by calling the organization at a phone number found on the internet or through official correspondence/billing statements.  If the caller refuses to provide this information, terminate the call and report the incident to the police immediately. 
  • For calls from an alleged grandchild, or other family member:  Do not fill in the blanks for the caller. Often, they do not know the name of your loved one, but are relying on you to provide that information. Ask callers to identify themselves. (If you do not provide them any information, they will likely hang up.)  Also, verify the whereabouts of the alleged caller by contacting other family members - or use a number you already have on file to reach the person they claim to be. Do not use telephone numbers provided by the caller.
  • Never give out personal identifying information, such as bank account or credit card account numbers, to anyone you do not know. 
  • Be wary of anyone attempting to collect a debt by telephone or email.
  • Seniors are more susceptible to be victimized in these types of scams, so keep your elderly relatives informed about these incidents.

Don’t forget to share this important information with family members!

Address/Location
Newport Beach Police Department
870 Santa Barbara Dr
Newport Beach, CA 92660

Contact
Emergency: 9-1-1

Navigate & Discover