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Jefferson County Indiana Emergency Management Agency
Monday January 28th, 2019 :: 06:33 p.m. EST

Advisory

EMA working to resolve duplicate message issue. Text JEFFERSONEMA to 888-777 to eliminate duplicate weather messages.

We have been working hard to resolve an issue where subscribers are receiving duplicate weather messages from the National Weather Service (NWS).

The NWS issues warnings, watches and advisories as they warrant. These messages are pushed out by the NWS to systems sucvh as our NIXLE system. These systems then "rebroadcast" those messages in the form of the texts and emails you receive. These messages are received based on the zip codes that may be affected by the weather being forcast.

Jefferson County is associated with ten (10) seperate zip codes, including adjoing county overlaps. In addition, Jefferson County is serviced by the NWS office in Louisville, KY, Jennings County is serviced by the NWS office in Indianapolis and Switzerland County by the NWS office in Wilmington OH. This is problematic in that if all of these offices are impacted by the same or si,ilar weather event, Jefferson County subscribers receive duplicate and triplicate messages.

We have been working diligently with the Support Team at NIXLE to determine the cause of this issue. After careful review, I have asked NIXLE to remove all associated zip codes with the exception of 47250 and 47243 from the Jefferson county account. This will alleviate the issue.

If you reside in Jefferson County outside the 47250 or 47243 zip codes, please text JEFFERSONEMA to 888-777 this will insure you continue to receive Jefferson County EMA messages.

We apolgize for any inconvenience caused by these duplicate messages but are confident the steps we are taking will resolve the issue.

Thank you.

Address/Location
Jefferson County Indiana Emergency Management Agency
300 E Main St
Madison, IN 47250

Contact
Emergency: 9-1-1
Non-emergencies: 812-265-7616

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